Quick Information

Frequently Asked Questions

Shipping Information

For pickups: Please call 800.356.6591

Digital Scan Information

3M True Definition: Lab ID#100233
iTero: Lab ID#13150
Sirona/CEREC Connect: Select York Dental Lab, Branford, CT
3Shape Trios: On your 3Shape communication portal search digital@yorkdentallab.com,
Under Connections, Add Connection

 

E4D, Nevo, Carestream: We accept cases through the DDX System.

Case Contact Information (call 800.356.6591)

Fixed Questions – ask for Jim, Gregg or Mia
Removable Questions – ask for Charles or Kelly
Full Mouth Treatment Planning – ask for Jodi or Ben
Digital Questions – ask for Gregg
Implants Treatment Planning – ask for Ben, Jodi or Gregg
Implant Questions – ask for Jim or Gregg
Implant Parts – ask for Samantha or Kate
Billing Questions – ask for Laura or Naaz
In lab shade selection/custom stain – ask for Laura or Naaz
Send case information (photos, x-rays, surgical reports, etc)
To request supplies please send an email to: supplies@yorkdentallab.com